Terms of Use

Copyright/Trademark Information
All trademarks appearing herein are acknowledged. Permission to use documents delivered from this Website and/or server and related graphics is restricted. The name The Fragrance Loft or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Fragrance Loft reserves the right at any time after receipt of your order to accept or decline your order for any reason. The Fragrance Loft reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, The Fragrance Loft shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. The Fragrance Loft shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Fragrance Loft shall immediately issue a credit to your credit card account in the amount of the charge.

Limitation of Liability
In no event shall The Fragrance Loft or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Processing Time
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

Please note, credit card processing can take up to 3 business days (depending on the accuracy of the information given to us by the customer). Furthermore, for security reasons, voice confirmation may be required before we can process your credit card for payment.
If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from our Distribution Warehouses. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.